We obtained MQF’s services in early 2018, and especially asked for Lekha, to help us implement ISO 9001 and ISO 27001 within our business and to obtain certificates by UKAS approved certification body. We asked for Lekha because one business within our Group of companies had a really good experience with her obtaining their 9001 certificate. Lekha has been with us through every step of the certification process and we are proud to say that we have a very good integrated system which we feel makes our processes more efficient and information more secure.
At one stage within our process we were keen to delay our third-party audit dates due to other pressing business needs, but with her experience Lekha ensured that we met our dates. Nothing was too much trouble for Lekha, who put in extra hours in the evenings to get us there. We now have an efficient, manageable system, and just as importantly, we have our certificates much to the delight of our customers!We are retaining MQF’s services for internal audits and other support.
Tom Withers – Managing Director